Detail-oriented healthcare professional with over three years of experience in medical claims processing, patient account management, and medication access support. Skilled in reviewing EOBs, resolving denials and underpayments, submitting corrected claims and appeals, and verifying patient eligibility and benefits to ensure accurate and timely reimbursement. Proficient in coordinating prior authorizations, assisting patients with insurance coverage, copays, deductibles, and premium billing inquiries, and securing financial assistance to reduce out-of-pocket costs. Experienced in collaborating with providers, pharmacies, and insurance payers while maintaining strict HIPAA compliance and delivering high-quality, patient-centered service.
