I help Shopify brands deliver outstanding customer support and keep daily operations running smoothly. With experience in Shopify, Gorgias, and email, I provide efficient, customer-focused service that helps build trust and improve the overall shopping experience.
What I can help with:
-Shopify order management, fulfillment, refunds & exchanges
-Gorgias ticket management (email & social media)
-Customer inquiries, order tracking & issue resolution
-Inbox management, data entry & administrative support
-Canva for basic marketing materials
-AI tools (ChatGPT, Gemini, Copilot, Cluade) to streamline workflows and improve efficiency
Results I've delivered:
-Managed 50-80+ customer tickets daily while maintaining fast response times.
-Helped improve customer satisfaction through timely, empathetic support.
-Kept order processing and issue resolution organized to ensure a smooth customer experience.
Why clients work with me:
- Shopify & Gorgias expertise
- Reliable, detail-oriented, and proactive
- Strong communication and problem-solving skills
- Quick to adapt to new systems and SOPs
I'm committed to delivering exceptional customer experiences while helping your business stay organized, efficient, and focused on growth.
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