I am a dedicated professional who has a deep background of healthcare BPO , people interaction, medical billing and customer service. Throughout my career , I've developed a unique , high level view of quality customer service in a fast-paced environment , proven track record of de-escalation skills , handling sensitive information and complex inquiries. I am expert in managing schedules- often coordinating across different time zones. I pride myself for being a proactive problem-solver who can handle the spontaneous energy on a busy office. I wanted to bring my technical expertise to a role where I can streamlined operations and leveraged my skills to stay focused on their mission.
