Results-driven professional with over 8 years of teaching experience since 2018, successfully working with diverse learners from various backgrounds and adapting to different communication and learning needs. I hold a Master of Arts in Science Education and am a Teaching English as a Foreign Language (TEFL) Certified professional, demonstrating my commitment to continuous learning and excellence in communication and education.
In addition to my educational background, I have experience as a Customer Service Representative, where I developed strong customer support, conflict resolution, problem-solving, and client relationship management skills. My combined experience in education and customer service has strengthened my ability to communicate effectively, manage multiple responsibilities, maintain accurate records, and deliver exceptional service in fast-paced environments.
I bring expertise in administrative support, email and calendar management, data entry, documentation, customer communication, online research, scheduling, and organizational management. Known for my professionalism, adaptability, attention to detail, and strong work ethic, I am committed to helping businesses and clients operate efficiently while providing reliable and high-quality virtual assistance.
