Need a reliable VA who can keep information organized, follow up on tasks, maintain accurate records, and help keep daily operations moving? That’s where I can help. I’m a detail-oriented Virtual Assistant with 10+ years of experience in high-volume corporate operations, supporting teams, customers, reporting processes, documentation, and time-sensitive workflows.
My strengths include data entry, CRM documentation, follow-up tracking, customer communication, reporting, documentation, administrative support, research, and operational coordination. I’m experienced in handling large volumes of information while maintaining accuracy and ensuring important details, updates, and next steps are properly recorded and followed through.
I have experience using Microsoft Office, Google Docs, Google Workspace, Gmail, Outlook, Zoom, Slack, WhatsApp, CRM/customer management systems, reporting tools, and Canva. I also have familiarity with TMS platforms and freight load boards, including understanding their role in organizing shipment information, tracking loads, and supporting freight operations. I’m comfortable learning and adapting to client-specific systems and workflows.
My corporate background as a Contact Center Supervisor, Mentor Coach, Transition Coach, and Customer/Technical Support professional has strengthened my ability to manage high-volume workloads, monitor details, maintain accurate documentation, track follow-ups, analyze information, and communicate professionally with customers and internal teams.
If you’re looking for someone who is organized, detail-oriented, responsive, accountable, and ready to learn your freight processes, I’d be happy to support your team. Let’s connect and discuss how I can help keep your freight operations organized and running efficiently.
