Hello! My name is Kishzia Pearl B. Miagan, and I’m a Virtual Assistant with a background in customer service and administrative support.
In my previous roles, I assisted customers, handled inbound and outbound calls, scheduled appointments, and maintained records using CRM systems such as Salesforce. These experiences helped me develop strong communication, organization, and problem-solving skills.
Although I am new to the Virtual Assistant industry, many of the tasks involved in VA work are similar to the responsibilities I handled in my previous positions. I’m comfortable supporting businesses with administrative tasks, customer communication, data entry, scheduling, and CRM documentation.
I’m known for being reliable, detail-oriented, and easy to work with. I enjoy helping businesses stay organized and providing dependable support so that daily operations run smoothly.
Skills and Tools:
• Customer Support (Phone, Chat, and Email)
• Inbound and Outbound Calls
• Cold Calling and Follow-ups
• Salesforce CRM
• Microsoft 365 (Word, Excel, Outlook)
• Google Workspace (Docs, Sheets, Drive)
• Email and Calendar Management
• Data Entry and Administrative Support
I am eager to continue learning and growing as a Virtual Assistant while helping businesses provide excellent service to their clients.
