3 years Customer Service Representative
*Resolve customers’ billing concerns by calculating
their energy consumption
*Processes customers’ refund
*Resolves customers’ complaints as a Tier 2 agent
*Sending emails to customers about their smart meter
*Inbound and Outbound sales, offering smartmeter to
customer
Marketing Specialist
*Contact companies to introduce and promote
logistics and shipping services.
*Build and maintain strong relationships with
business clients.
*Prepare and manage shipment documentation
including invoices, bills of lading, and shipping
forms.
*Coordinate with warehouse, operations, and
transport teams to ensure timely shipment
processing.
*Communicate with client companies to confirm
shipment details and resolve issues.
*Monitor shipment progress and provide updates
to customers.
*Ernsure accuracy of records and compliance
with company procedures.
Verified
