Results-driven Customer Service Representative with over 3 years of experience handling inbound calls and live chat support across telecommunications and healthcare accounts. Skilled in resolving customer
concerns efficiently while maintaining high satisfaction levels. Additionally, brings 11 months of experience as a Virtual Assistant specializing in home and auto insurance, including email management, policy servicing, and client quoting. Known for strong communication skills, attention to detail, and the ability to multitask in fast-paced environments.
