I am an experienced Customer Service Representative with over 5 years of BPO experience in voice, chat, and blended support. I have worked with global clients assisting customers with inquiries, billing, troubleshooting, and order management.
I am highly detail-oriented, adaptable, and reliable, with strong skills in:
Customer support and communication
Data entry, research, and administrative tasks
Following structured processes and SOPs
Problem-solving and troubleshooting
I am quick to learn new tools and systems, and I take pride in delivering accurate, professional, and timely support. I am seeking opportunities where I can contribute my experience, grow my skills, and provide value to a team as a Virtual Assistant or Customer Service Specialist.