Hello, I'm Joross!
I help businesses stay organized by handling administrative tasks such as e-commerce operations, product listing, email and calendar management, data entry, document organization, internet research, customer support and many more!
I'm known with my experience supporting Amazon customers, I'm also capable of assisting e-commerce businesses with product listing management, catalog research, order support, subscription management, and customer inquiries. My background in affiliate marketing has also given me practical knowledge of digital marketing, content creation, and promoting products online.
Having worked with Amazon and Alorica, I've developed strong communication, problem-solving, and multitasking skills while assisting customers, managing subscriptions, resolving account concerns, and researching product listings.
As one of the Philippines's National Scholar, I bring an analytical mindset, attention to detail, and a continuous drive to improve processes and deliver quality work. I take pride in being dependable, a fast learner, and someone who can work independently with minimal supervision while consistently meeting deadlines. I'm proficient in Google Workspace, Microsoft Office, Notion, Trello, Canva, Zoom, Microsoft Teams, and AI productivity tools like ChatGPT, Gemini, and Claude, allowing me to work efficiently and adapt quickly to different workflows.
Here's how I can help your business:
- Customer Support (Email, Chat, and Phone)
- Virtual Assistance & Administrative Support
- Email & Calendar Management
- Data Entry & Internet Research
- Amazon Customer Support
- Product Listing & Catalog Management
- Order & Subscription Management
- Canva Graphic Design
- Digital & Product Marketing Support
- Document & Spreadsheet Management
- Process Organization & Workflow Improvement
I'm committed to providing accurate, efficient, and professional support so you can focus on growing your business while I take care of the day-to-day operations.
