Healthcare Operations Supervisor with 8+ years supporting U.S. DME providers. Expert in medical records management, prescription processing, insurance coordination support, and patient-provider communication. Currently lead a remote team handling high-volume documentation workflows across patients, providers, and insurers nationwide. HIPAA-trained, detail-oriented, and experienced in ensuring documentation accuracy for billing readiness. Skilled in intake support, insurance verification assistance, QA, and workflow coordination. Reliable, professional, and available for full-time U.S. hours.
What I Can Help You With
• Medical records retrieval, review, and documentation processing
• Patient, provider, and insurance communication
• Insurance verification support
• Prescription and intake support
• Documentation readiness for billing workflows
• Inbox, task, and workflow management
• Quality assurance and process improvement
• HIPAA-compliant administrative suppor
EHR / Systems: Brightree • Jane App • Cortex EDI l Tools: RingCentral • CallShaper • Teams • Zoom • Google Workspace • MS Office
