Dedicated healthcare professional with 9 years of customer service experience, including 5 years as a Healthcare Assistant. Proven track record in specialized medical administration, featuring 2 years of Medical Billing and 3 years as a Quality Control Analyst for patient scheduling. Expert at navigating complex patient needs, with extensive experience assisting senior citizens and diverse patient populations. Technically proficient in industry-standard platforms including AthenaOne, FileMaker, Incisions, and Relatient, ensuring high levels of accuracy and data integrity in fast-paced clinical environments.
