I am a Medical Virtual Assistant with experience in claims follow-up, denial resolution, and insurance verification, supporting healthcare providers and billing teams in managing their billing workflows.
I handle 300–500 claim entries weekly, performing follow-ups through insurance portals and phone when needed. I manage denied claims, including reprocessing requests, appeals, and corrected claims within timely filing limits. I also assist with payment posting (EOB/ERA) and maintain accurate documentation for tracking claim status.
I have experience using AdvanceMD, Availity, Waystar, and NaviNet, along with Google Workspace and Excel for workflow and reporting. I am detail-oriented, organized, and comfortable with repetitive, process-driven tasks that require accuracy and consistency.
I am reliable and committed to helping reduce unpaid claims and improve billing efficiency. I am open to long-term collaboration and ready to support your team.
Let’s work together to improve your claims process.