I am a proactive and goal-oriented professional with a background in sales, customer service, and contract management. I graduated in 2016 with a degree in Hotel and Restaurant Services, and since then, I’ve built a diverse career across several industries.
My career includes several years in the BPO industry as a customer service representative, where I strengthened my customer service expertise and developed strong communication skills. After spending some time in the BPO industry, I decided to pursue a new path and joined a merchandising company, where I worked in the e-commerce department primarily handling logistics. My responsibilities included managing online orders, tracking inventory, and ensuring product quantities were accurately reflected on the website. Over the years, I have developed strong skills in scheduling, email management, task organization, and delivering excellent client support. I’m also proficient with tools such as Microsoft Office, Shopify, and Workday.
