Customer Support Professional with over two years of combined voice and non-voice BPO experience, transitioning into a Virtual Assistant role.
Core Skills:
• Customer Support (Voice & Non-Voice)
• Email & Chat Handling
• Billing & Invoice Coordination
• Data Entry & Documentation
• CRM Systems
• Google Workspace (Docs, Sheets, Drive)
• Microsoft Office (Word, Excel)
• Problem Resolution
• Time Management
• Attention to Detail