Hello, I'm Michelle.
I am a dedicated Virtual Assistant with experience in auto transport lead generation, appointment setting, customer communication, and administrative support. I have experience using CRM systems, Vonage, and handling high-volume outbound calls, lead management, scheduling, and customer follow-ups. I also have a background in accounting and logistics support, including documentation, invoicing, shipment coordination, and data management. In addition, I completed Freight Broker VA training, where I learned freight brokerage fundamentals, dispatching, quoting, rate negotiation, TMS platforms, load boards, freight class calculations, track and trace, and carrier coordination. I am organized, detail-oriented, adaptable, and able to work efficiently in a fast-paced remote environment.
