I am a versatile professional with nearly two years of experience in the BPO industry and over six years as a graphic designer. I have a proven track record of managing multichannel support—including phone, chat, and email—across diverse sectors such as Healthcare, Telco, and in-house Food Subscription accounts. As an Arts and Design graduate, I blend this high-level technical efficiency with a strong creative foundation to deliver both professional administrative support and high-impact visual branding. I am highly adaptable to different account workflows and committed to maintaining exceptional quality, whether I am resolving complex customer inquiries or designing strategic marketing assets.