Experienced Healthcare Virtual Assistant | HIPAA Certified | Medical Billing & Appointment Setting Specialist
I am a detail-oriented Healthcare Professional with over 3 years of experience in the BPO industry, specializing in Revenue Cycle Management (RCM) and patient coordination. My goal is to help US-based medical practices and billing companies streamline their operations, reduce claim denials, and improve patient scheduling efficiency.
What I bring to your team:
Medical Billing Expertise: Skilled in managing insurance claims, resubmitting corrected claims with accurate modifiers, and handling complex appeals to ensure maximum reimbursement.
Strategic Appointment Setting: Experienced in high-volume outbound calling via Vonage to schedule specialized imaging procedures (X-rays, Mammograms, Ultrasounds) and performing thorough patient pre-screening.
Insurance Coordination: Proficient in verifying patient eligibility, benefits, and securing prior authorizations to prevent billing discrepancies.
Strict Compliance: HIPAA-certified through 2027, ensuring 100% security and confidentiality of Protected Health Information (PHI).
Accounting Foundation: My background in Accountancy coursework at CIT-U provides me with a strong analytical mindset and a high degree of mathematical accuracy for data-heavy tasks.
My Remote Setup & Reliability:
I understand that uptime is critical for remote operations. I operate from a dedicated home office in Cebu equipped with:
Primary Internet: 100 Mbps Fiber-Optic Connection.
Backup Internet: 5G Mobile Hotspot to ensure zero downtime.
Software Proficiency: Expert in Excel, Google Workspace, CRM systems, and Cloud Dialers.
I am fully available to work US business hours (EST/CST/PST) and am looking for a long-term partnership where I can contribute to your practice’s growth. Let’s connect and discuss how I can support your team!
