Hi, I’m a dedicated Customer Support and Lead Generation Specialist with 3 years of Quality Assurance experience. I help businesses improve customer satisfaction by providing reliable email, chat, and phone support while maintaining high quality standards.
I have handled 50+ customer interactions daily, including calls and consistently met KPIs, ensuring efficient and professional service. My background in content moderation and ESL teaching has strengthened my communication skills, attention to detail, and ability to handle different types of customers.
I am dependable, easy to work with, and can quickly adapt to new tools and systems. If you’re looking for someone who can support your customers, handle calls professionally, generate leads, and contribute to your business growth, I’d be glad to help.