I have over three years of experience as a Customer Service Representative, primarily handling voice accounts for international clients in Canada, the U.S., and Australia. My background includes sales, technical troubleshooting, and delivering clear, effective communication to resolve customer concerns. I am a graduate of Bachelor of Science in Information Systems, which gave me a strong foundation in both business and technology. I am highly skilled in using company tools, ticketing systems, communication platforms, and technical processes to ensure smooth and efficient customer support.
Verified
