I’ve been working in the customer service, operations, and marketing support fields for over 3 years. I handled and performed different roles such as Sales Solutions Specialist, Subject Matter Expert, Healthcare Advocate, and Social Media Manager within the insurance, digital media and archiving, food and beverage, healthcare, and events industries.
I have advanced skills in client relationship management, project and operations coordination, and process improvement. I also have basic knowledge in SOP creation, marketing strategy, and data reporting.
