Reliable and results-oriented professional with hands-on experience in handling inbound/outbound
calls, chats, and email support for a retail, telco, and dental insurance account. Experienced dental
healthcare representative with a high level of attention to detail. Organized and meticulous in
providing details to ensure accuracy, especially in handling insurance verification inquiries. A strong
communicator, analytical, dependable in working under less supervision, and can adapt quickly to a
new system. Committed to supporting the team and the practice with integrity and efficiency.