Detail-oriented Logistics and Operations Professional with 11 years of experience in shipment coordination, tracking, documentation, customer support, and freight operations. Experienced in coordinating with suppliers, clients, freight forwarders, carriers, and logistics partners to ensure smooth shipment movement, timely updates, and operational efficiency.
Skilled in shipment follow-ups, scheduling, dispatch coordination, documentation management, issue resolution, and maintaining accurate records in fast-paced environments. Proficient in Microsoft Excel, Google Sheets, email communication, and logistics coordination tools.
Known for being reliable, organized, and results-driven, with the ability to manage multiple priorities, solve operational issues quickly, and support remote U.S.-based operations with professionalism and accuracy.