I am an E-commerce Customer Support and Account Operations Specialist with experience in Amazon and eBay marketplace operations. I help online businesses manage daily account tasks, customer inquiries, order processing, fulfillment coordination, inventory monitoring, product research, account health, and sales/shipment reports.
I am detail-oriented, organized, and reliable when handling customer concerns, tracking issues, returns, refunds, and order-related problems. I can also support product research, marketplace compliance, supplier communication, and basic store reporting.
I am looking for a long-term remote role where I can help e-commerce brands improve customer experience, maintain smooth operations, and support business growth.
Skills:
* E-commerce Customer Support
* Amazon Seller Central Operations
* eBay Store Management
* Order Processing and Fulfillment
* Returns, Refunds, and Customer Issue Resolution
* Product Research
* Inventory Monitoring
* Account Health Monitoring
* Sales and Shipment Reporting
* Marketplace Compliance
* Supplier and Team Coordination
* Data Entry and Report Preparation
Tools:
* Amazon Seller Central
* eBay Seller Hub
* Keepa
* SellerAmp
* Asinzen
* Helium 10
* Sellerboard
* Zik Analytics
* Google Sheets
* Microsoft Excel
* Zoom
* Microsoft Teams
Verified
