Detail-oriented and highly adaptable Business Support professional with extensive experience in e-commerce operations, customer service, and administrative support. Skilled in managing end-to-end Shopify store operations, handling invoicing and financial processes through Xero, and utilizing CRM platforms such as GoHighLevel and Klaviyo to drive customer engagement and retention.
With a strong background in customer service and quality assurance, I bring a solutions-focused approach to every task, ensuring seamless customer experiences across multiple channels. I am proficient in tools like Gorgias for support management and Canva for creating engaging digital content, combining both operational efficiency and creative execution.
I have a proven ability to manage inventory, coordinate projects, and generate insightful reports to support business decisions. My experience working with global teams has strengthened my communication, problem-solving, and organizational skills.
Passionate about delivering high-quality support and contributing to business growth, I thrive in fast-paced environments where attention to detail and proactive thinking are key.
