I am a Filipino E-commerce Operations Specialist with 4 years of full-time experience as an Operations Lead based in Dubai. I specialize in order processing, fulfillment management, and ensuring excellent customer satisfaction across e-commerce platforms such as Shopify and Amazon.
My core strength is handling end-to-end order operations efficiently, ensuring smooth workflows from purchase to delivery. I also have experience in customer support, email management, and resolving customer inquiries in a timely and professional manner.
In addition, I have exposure to Amazon store operations, including basic knowledge of ads and growth strategies. While my focus has been operations, I am continuously learning and improving my skills in e-commerce marketing and automation tools.
Key Skills:
• E-commerce Order Processing & Fulfillment
• Shopify & Amazon Operations
• Customer Support & Email Handling
• Virtual Assistant Tasks
• Inventory & Order Coordination
• Basic Amazon Ads Knowledge
• Tech-Savvy & Quick Learner
I am highly organized, detail-oriented, and committed to delivering high-quality work that improves customer experience and operational efficiency. I am also open to learning new tools and processes to better support business growth.
