I am a dedicated Virtual Assistant with over 7 years of professional experience in customer service, escalation handling, and administrative support. I have supported global clients such as Verizon (via Foundever) and Target (via
247.ai), where I managed customer inquiries, resolved escalations, and ensured high-quality service delivery. With a degree in Information Technology, I bring strong technical skills alongside excellent communication and organizational abilities. I am proficient in Google Workspace, Microsoft Office, Trello, Asana, ClickUp, Canva, Slack, and Zoom, making me well-equipped to handle
email management, calendar scheduling, data entry, online research, and social media support. Currently transitioning to a province-based setup, I am fully remote-ready with a reliable internet connection and committed to providing efficient, detail-oriented support to entrepreneurs and businesses. My goal is to help clients save time, stay organized, and focus on growing their business while I take care of the day-to-day tasks.
