Hi, I’m Aira Mae, a detail-oriented and reliable Virtual Assistant with experience in e-commerce customer support, Shopify operations, and administrative support.
I’ve worked with Shopify-based brands handling customer service, order management, product listings, inventory updates, shipping concerns, subscription management, and day-to-day back-office tasks. I also have hands-on experience using Shopify, Gorgias, Klaviyo, Google Workspace, Microsoft Office, ChatGPT, and other remote collaboration tools.
I’m organized, adaptable, and quick to learn new systems and workflows. I enjoy helping businesses improve customer experience while keeping operations running smoothly behind the scenes. I’m comfortable handling customer inquiries through email and chat, managing store operations, data entry, reporting, and general admin support.
My strengths include:
• Customer Support (Email, Chat, Tickets)
• Shopify Store Management
• Order Processing & Tracking
• Product Listings & Inventory Management
• Admin Support & Data Entry
• Inbox & Calendar Management
• SOP Documentation & Process Improvement
• Team Communication & Remote Collaboration
I’m available for full-time remote work and open to long-term opportunities. I’m committed to being dependable, proactive, and delivering high-quality work while growing with the team.
Looking forward to supporting your business.
