Hi, I’m Maria Krishia Torralba, a Certified Medical Virtual Assistant with over 4 years of experience supporting healthcare providers. I specialize in appointment scheduling, insurance verification and eligibility checks, and managing patient records in EMR/EHR systems.
I have extensive experience handling inbound and outbound calls, ensuring clear and professional communication with patients while maintaining empathy and efficiency. I am highly organized, detail-oriented, and committed to delivering accurate and timely support.
I also strictly follow HIPAA guidelines to ensure patient confidentiality and data security at all times. My goal is to help healthcare practices run smoothly while providing excellent patient care and support.
