Results-oriented professional with more than 10 years of experience in education, leadership, and client-facing roles seeking to transition into a Remote Customer Service Representative position. Skilled in problem-solving, communication, conflict resolution, and customer support developed through extensive interaction with students, faculty, and stakeholders. Proven ability to handle inquiries, resolve concerns efficiently, manage documentation, and deliver clear solutions. Highly organized, detail-oriented, and committed to delivering excellent customer experiences in fast-paced remote environments.
