I am a Social Media Manager, Content & Digital Marketing Specialist, and IT Support Specialist with over 6 years of professional experience helping businesses grow their digital presence while delivering reliable IT solutions. My expertise spans social media strategy, content creation, digital marketing, IT infrastructure, technical support, systems administration, workflow automation, and web development, enabling me to bridge technology and marketing to drive business growth and operational efficiency.
I am passionate about leveraging technology, automation, and digital marketing to improve business operations and deliver measurable results. I continuously enhance my skills through hands-on projects, professional training, and emerging technologies, enabling me to adapt quickly in both technical and creative roles.
**Core Expertise**
* Social Media Management
* Social Media Content Creation
* Content Strategy & Content Calendar Planning
* Digital Marketing
* Short-Form Video Editing (CapCut & DaVinci Resolve)
* Canva Graphic Design
* SEO & Digital Content Optimization
* AI Productivity & Marketing Tools
* IT Helpdesk & Technical Support
* Service Desk Operations & Ticket Management
* Active Directory Administration
* Windows & Linux Administration
* Microsoft 365 Administration
* Hardware, Software & Network Troubleshooting
* Remote Desktop & VPN Support
* Infrastructure & Endpoint Support
* CCTV & NVR Administration
* Workflow Automation (Zapier & n8n)
* IT Asset Management & Technical Documentation
* Web Development (HTML, CSS, JavaScript, React, Laravel, Tailwind CSS, WordPress)
I am a proactive, detail-oriented professional who thrives in both technical and creative environments. Whether solving complex IT issues, managing digital marketing campaigns, creating engaging social media content, or automating business workflows, I am committed to delivering reliable, high-quality results.
Verified