I hold a Bachelor of Science in Office Management degree from the University of Makati and specialize in providing administrative support and data management.
I maintain data accuracy and integrity in Salesforce CRM, ensuring compliance with governance policies, process stakeholder requests, update records, and support data alignment initiatives. I collaborate with cross-functional teams across Sales, Legal, and Customer Success for accurate and compliant data management.
With 3 years of experience in customer service and data management, I've developed strong analytical problem-solving skills, excel in resolving complex issues, and building strong relationships. My previous roles at ePerformax Contact Centers and TELUS International Philippines have equipped me to adapt to dynamic environments and deliver real-time solutions.