I am a Medical Virtual Assistant with over 2 years of hands-on experience in healthcare insurance, supporting both providers and members. My background includes claim reviews, eligibility and benefits verification, prior authorizations, and denial follow-ups for medical and dental plans. I have worked extensively with provider offices and members, ensuring accurate information, proper documentation, and efficient resolution of concerns. I am highly familiar with healthcare terminology, CPT/HCPCS codes, and insurance workflows. Detail-oriented, reliable, and proactive, I help healthcare teams streamline administrative tasks and improve patient experience.
