During my tenure as a Sommelier onboard Celebrity Cruises, I mastered the art of guest engagement which gave me the confidence of various skills that I learned to excel. Transitioning into airline and cruise sales, I consistently exceeded revenue targets by combining product knowledge with upselling techniques. My ability to upsell premium services, manage complex bookings, and resolve customer concerns has prepared me to thrive in a fast-paced, client-focused sales environment.
