I am an e-commerce specialist who truly understands the hustle of running a business because I’ve done it myself. While many VAs only learn from courses, I’ve spent the last year managing my own shop on Shopee and Facebook, handling everything from live selling to fulfillment. I’ve combined that "owner’s mindset" with my professional background at Alorica—where I handled high-volume Amazon retail accounts—and intensive training in Amazon and Shopify operations. This unique mix of hands-on experience and corporate discipline means I don't just follow instructions; I look for ways to make your store more profitable and efficient.
When it comes to Amazon, I specialize in Online Arbitrage and sourcing. I’m proficient with Helium 10 and Jungle Scout, but I really rely on Keepa to analyze price history and BSR to ensure we only source leads that actually move. I can confidently manage your Seller Central, handle FBA shipments, and optimize your listings to stay ahead of the competition. On the Shopify side, I’m comfortable navigating the dashboard to handle order processing, inventory updates, and SEO-driven product uploads. My goal is to keep the back-end organized so you can focus on the big-picture scaling.
Because of my BPO experience, I don’t get flustered by difficult customers or high-pressure seasons. I know how to manage CRMs, resolve complex disputes, and maintain the high seller ratings that are vital for Amazon and Shopify stores. I’m also a big believer in clear communication and am an expert in tools like Asana, Trello, and Slack, so you’ll always know exactly where your projects stand. I’m looking for a long-term partnership where I can treat your store with the same care and dedication I give my own. If you’re looking for a proactive VA who hits the ground running, I’d love to chat.
