A results-driven and versatile professional with over four years of experience in the BPO industry, specializing in customer service, travel support, sales, and financial systems. Demonstrated expertise as a Travel Expert supporting airline operations, delivering exceptional customer experiences through efficient booking management, issue resolution, and personalized service.
Proven track record as a Customer Service Representative for a U.S.-based retail account, handling high-volume inquiries while maintaining strong customer satisfaction. Experienced in property consulting, providing clients with knowledgeable guidance on real estate options across the U.S., combining market insight with effective sales strategies.
Brings a strong technical background complemented by hands-on sales experience, enabling a balanced approach to problem-solving and client engagement. Additionally skilled in financial processes, with expertise in accounting software, ensuring accuracy, compliance, and efficiency in financial operations.
A highly adaptable professional with excellent communication skills, a customer-focused mindset, and the ability to thrive in fast-paced, dynamic environments.
