Hello, I’m Justine, a reliable and detail-oriented professional with 6+ years of experience in customer service, operations support, customer success, and fraud & risk management.
I have worked with international clients handling customer concerns, account investigations, and operational tasks with a strong focus on accuracy, confidentiality, and compliance. In my current role in User Safety & Risk Operations (USRO), I investigate suspicious accounts, review appeals, and help maintain platform safety.
I can support your business with customer service, fraud and account review, data entry, order processing, documentation, and administrative tasks.
Tools I have experience with include Salesforce, Stripe, ACSS, Microsoft Office, Google Workspace, POS systems, and ticketing or case management tools.
I am dependable, a fast learner, and committed to delivering accurate work while supporting smooth and efficient operations. I look forward to contributing to your team.
