I am a Technical/Japanese Bilingual with over 8 years of experience in IT infrastructure, network operations, and system support. I specialize in helping businesses streamline their operations, troubleshoot technical issues, and improve workflows through efficient and reliable virtual support.
My background includes hands-on experience in Network Operations Center (NOC) environments, infrastructure monitoring, and technical troubleshooting for both software and hardware systems. I am comfortable working with remote tools, handling system alerts, and ensuring stable day-to-day operations.
In addition to my technical expertise, I also provide Japanese-English support. I hold a JNAT N2/JLPT N3 certification and have practical experience working with Japanese clients, allowing me to assist with communication, translation, and administrative support in a bilingual environment.
I am detail-oriented, reliable, and committed to delivering accurate and timely results. I don’t just complete tasks—I help improve systems and processes to make your operations more efficient.
I am available for both short-term and long-term projects. Open to flexible hours and ready to start immediately.