A Computer Technician with 4 years of hands on experience in computer troubleshooting, system setup, PC building, client management, and software installation guidance, along with over 5 years of experience managing an Etsy shop and handling customer service.
I specialize in diagnosing and resolving both hardware and software issues, including Windows operating system installation, software setup, and hardware diagnostics. I have experience identifying common computer problems, improving system performance, and guiding clients through clear and practical solutions both remotely and in person.
I have worked as a freelance Computer Technician and also held a long term role where I handled computer repair, PC assembly, system upgrades, and customer support. In addition, I have managed an Etsy shop for over 5 years, where I handled customer inquiries, order management, and client communication, ensuring a smooth and positive customer experience.
My expertise is focused on computer hardware, supported by a strong understanding of software systems and basic Microsoft 365 tools. I am comfortable assisting non technical users and explaining solutions in a way that is easy to understand.
I am reliable, detail oriented, and committed to delivering consistent and quality work. I am looking for a long term opportunity where I can provide dependable technical support, excellent customer service, and help clients maintain systems that run smoothly.
