Detail-oriented and results-driven professional with over 5 years of experience in customer success, virtual assistance, healthcare recruitment, and administrative support. Proven track record in managing CRM systems, coordinating operations, sourcing and engaging qualified candidates, and streamlining processes to improve efficiency and productivity.
Recently promoted to Customer Success Manager, demonstrating strong leadership, problem-solving, and organizational skills. Highly proficient in tools such as Bullhorn, Salesforce, LOXO ATS, Google Workspace, Microsoft Office, and LinkedIn outreach platforms, with a strong ability to support business growth and optimize workflows.
