Specialized Executive Assistant | Operations & Administrative Support |Social Media & Creative Support| Bookkeeper

Hi, I’m Theresa. Hire me if you need someone who doesn’t just assist but runs your operations like a system.

I am a high-level Virtual Assistant and Operations Specialist with 3+ years of experience supporting US-based clients and managing end-to-end business operations across admin, finance, insurance, and social media.

I don’t wait for instructions; I organize chaos, fix workflows, and make sure nothing falls through the cracks.

WHAT I CAN DO FOR YOU (ALL-IN-ONE SUPPORT)

-Executive Assistance (Email, Calendar, Scheduling, Inbox Management)
-Full Admin & Operations Support (ClickUp, SOPs,Workflow Management)
-Bookkeeping & Financial Tracking (QuickBooks, Invoicing, Expense Reports)
-Social Media Management (Content Scheduling, Captions, Engagement)
-Graphic Design & Content Creation (Canva, CapCut)
-CRM & Client Management (HubSpot, Salesforce)
-Data Entry, Reporting & Excel Dashboards
-Research & Lead Generation
-Customer Support (Email, Chat, Calls)
-Insurance Operations Expert (Policy processing, client follow-ups, medical screening, documentation)

EXPERIENCE THAT SETS ME APART

US Remote VA | Admin + Operations + Creative Support (2025–2026)
-Managed calendars, email, CRM, bookkeeping, social media, content creation, and project workflows for a US client using ClickUp, HubSpot, QuickBooks, Canva, and PostFlow.

Insurance Operations Team Lead (Prulife UK | 3 Branches)
-Handled full insurance processing cycle—from client onboarding, policy documentation, medical screening, follow-ups, invoicing, reporting, to sales tracking and branch coordination.

TOOLS I MASTER

ClickUp | Google Workspace | Microsoft Excel | QuickBooks | HubSpot | Salesforce | Canva | CapCut | Slack | Trello | Intercom | Hubstaff | PostFlow | Flodesk

WHY HIRE ME

Because I bring ONE PERSON who can replace multiple roles:

*Admin Assistant
*Bookkeeper
*Social Media Manager
*CRM Specialist
*Operations Coordinator

I work fast, think ahead, and take ownership like an in-house operations manager, not just a VA.


If you want someone who is organized, reliable, proactive, and can run your backend operations without micromanagement, hire me.