What I Can Do for Your Business:
• Manage customer inquiries, returns, and refunds with professionalism
• Send timely tracking updates to reduce disputes and build trust
• Investigate and document claims to minimize chargebacks
• Detect and prevent fraudulent transactions
• Process chargebacks or disputes in platforms like Visa, PayPal, and Shopify
• Keep product listings accurate and up to date
• Provide clear reporting and feedback for process improvement
Tools & Systems:
Shopify | Commslayer |Innovis | Nexis Lexis / Accurint | Microsoft Office Suite | Canva | Zoom | Teams
