Experienced healthcare and customer support professional skilled in appointment scheduling, insurance verification, patient registration, and medical administrative support. Proficient in managing inbound and outbound communications, fax queues, and coordinating with providers for documentation and prior authorizations. Also experienced in e-commerce customer service, including order management, refunds, and issue resolution across phone, email, and chat. Strong attention to detail, communication skills, and commitment to efficient, patient-centered service.
Verified
