I have over three years of experience in customer service and technical support, assisting customers, students, and professionals through phone, chat, and email. Throughout my career, I have developed strong communication, problem-solving, and multitasking skills while working with U.S.-based accounts in fast-paced environments. I am passionate about delivering excellent customer experiences, resolving concerns efficiently, and building positive relationships with every customer I assist. I am a quick learner, adaptable to new tools and processes, and committed to contributing to a team’s success while continuously growing professionally.