HIPAA-compliant Medical Virtual Assistant with hands-on experience supporting US-based clinics through patient scheduling, insurance verification, front desk coordination, and patient communication.
Experienced in:
• Patient intake and scheduling
• Insurance eligibility & benefits verification
• EMR/EHR documentation
• Appointment reminders and follow-ups
• Patient communication via phone, text, and email
• Billing support and authorization follow-ups
Familiar with:
• Jane App
• Office Ally
• Availity
• Google Workspace
Known for being organized, reliable, detail-oriented, and patient-focused while helping clinics maintain smooth daily operations and quality patient care.