I’ve spent 4 years in the BPO industry, mostly focusing on appointment setter, customer service, recruitment specialist and technical support. A big part of my day-to-day has been helping users navigate platforms and fixing technical hitches to keep things running smoothly. I’ve also stepped into the sales side and booking appointments for leads and handling lead generation through social media and email. I’m definitely a 'detail person,' and I enjoy the challenge of picking up new systems quickly and making sure nothing falls through the cracks for the client.
Verified
