Operations & Billing Virtual Assistant | Ex-PayPal Team Lead | AR, Invoicing, Dispatch, Reporting
I'm a full-time remote Operations & Billing VA with 15+ years of combined BPO, financial operations, and compliance experience — including a stint as a KYC/AML Team Leader at PayPal Philippines managing a full team of analysts.
Currently supporting a US client end-to-end on:
Accounts receivable & invoicing (Vonigo)
Daily dispatch/logistics coordination via Slack
Photo documentation QC and field site verification
Google Sheets reporting and stakeholder updates
Earlier career highlights from PayPal, iQOR, Synchrony Financial, TeleTech, Convergys, and Sitel include: 97% quality accuracy as a team lead, a ~30% reduction in reporting time through dashboard work, and training 50+ analysts globally.
I bring C2-level English, night-shift availability, and experience working directly with US and Australian clients. I'm reliable with billing systems, comfortable owning a process end-to-end, and used to being trusted with sensitive financial and compliance data.
