Customer-focused Virtual Assistant with strong experience in U.S.-based healthcare support, appointment setting, customer service, and lead generation. Skilled in handling patient inquiries, inbound calls, insurance verification, eligibility checks, benefits coordination, and appointment scheduling while ensuring HIPAA compliance and confidentiality.
Experienced in high-volume environments, providing accurate documentation, CRM management, data entry, and administrative support with strong attention to detail and efficiency.
Also experienced as an Instagram & TikTok DM Appointment Setter, handling inbound and outbound messaging, qualifying leads, scheduling appointments via Calendly, managing CRM pipelines, and maintaining consistent follow-ups to support conversions and client acquisition.
Strong background in email and calendar management, workflow coordination, and administrative operations to improve efficiency and organization. Former educator with excellent communication skills, able to explain information clearly, build trust, and maintain strong client relationships.
Seeking opportunities as a Healthcare Virtual Assistant, Medical Virtual Assistant, or Appointment Setter to deliver reliable, organized, and high-quality remote support.
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