Operations and customer experience professional with experience across hospitality and corporate programme management in the UAE. Demonstrated progression from service-focused roles into programme coordination reflects strong adaptability, organizational capability, and operational discipline.
Experience includes end-to-end programme planning, stakeholder coordination, client lifecycle management, feedback tracking, and process improvement initiatives aimed at enhancing service delivery and retention. Proven ability to collaborate with cross-functional teams, manage competing priorities, and maintain high standards in fast-paced, high-pressure environments.
Recognized for strong communication skills, attention to detail, and a people-centered approach to operations.
