Beginner Virtual Assistant (3months). with 3 years BPO experience in Customer Service and Technical Support, and hands-on experience assisting a law firm with case management for slip and fall and premises cases, familiar with NEOS, RingCentral, and Outlook, highly organized and reliable.

I am a motivated beginner Virtual Assistant with 3 years experience in BPO as a Customer Service and Technical Support Representative, handling calls, emails, and chats efficiently.

I also assisted a law firm as a VA, supporting case management tasks such as slip and fall and premises cases.
My responsibilities included updating case status, organizing client information, drafting basic legal documents (Letters of Representation), and managing emails using Outlook. I am familiar with tools like NEOS and RingCentral.

As a beginner VA, I am highly motivated to learn, easy to train, and committed to delivering accurate and reliable work. I can assist with email management, customer support, admin tasks, data entry, and basic legal VA tasks.

I am available to start immediately and excited to contribute to your business.